25 votesRequest to Contact Support · AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded
Apologies for the inconvenience caused to you by this issue.
Since there are lot of issues mentioned in this single thread & we need to escalates them one by one, we are closing this thread as we are not able to repro these at our side.
Please create individual threads for each of the issues.
You can also email to rbhunwalATTHERATEadobeDOTcom so that we can have an online session to see what is happening on your system & then isolate these issue further.
With Best Regards,
An error occurred while saving the commentAndreea commented
macOS Mojave 10.14.5
MacBook Pro 15inch, 2018
Stops when loading. Tried multiple times, it just fails and says the app is not responding, remaining in the dock, no other windows showing.What should be done?Thanks,