26 votesRequest to Contact Support · AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded
I am closing the ticket due to lack of response.
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
An error occurred while saving the commentAnonymous commented
Illustratorcc2019 keeps "not responding" .... very frustrating. Have to keep forcing shut down. Sometimes it happens when just trying to open a file and sometimes it happens every time I make a change within the file once it is open.