Skip to content

Anonymous

← Adobe Illustrator

My feedback

1 result found

  1. Adobe Illustrator CC 23.0.1 2019 Not Responding when opening file & Slow on Start MACOS Mohave 10.14.1

    27 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    11 comments  ·  Illustrator (Desktop) Bugs » Launch  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Request to Contact Support  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am closing the ticket due to lack of response.
    Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
    Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Warm Regards,
    Ankit Goyal
    Illustrator Team

    An error occurred while saving the comment
    Anonymous commented  · 

    Illustratorcc2019 keeps "not responding" .... very frustrating. Have to keep forcing shut down. Sometimes it happens when just trying to open a file and sometimes it happens every time I make a change within the file once it is open.

Feedback and Knowledge Base

(thinking…)