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Ellen Siders

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  1. Image Not Visible/Blank When Placing EPS Files into new file

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    68 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Admin →
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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

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    Ellen Siders commented  · 

    I have tried to place the EPS file in a new Illustrator file, but it comes in as a low resolution proxy with none of the vector detail. I have tried several conversion sites and they all give me the same low resolution result.
    Is there something corrupt in the file?

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