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Adobe Illustrator CC 23.0.1 2019 Not Responding when opening file & Slow on Start MACOS Mohave 10.14.127 votesRequest to Contact Support · AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded
I am closing the ticket due to lack of response.
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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illustrator keeps crashing when opening files.
Have tried all FAQ's etc and does not work.
Clearing preferences work for a short period, then the issue starts again.
This method is not efficient having to reset / loose your preferences all the time.
Could it be Hardware that causes this ? - PC is brand new with Top of the line gear so i do not see why this could be. - 9900k, 32gb ram 3000ddr4, 512gb 970pro....