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Ashley Blankenship

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  1. Version 24.0.1 becomes unresponsive

    22 votes

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    24 comments  ·  Illustrator (Desktop) Bugs » Performance  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 24.1.2 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

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    Ashley Blankenship commented  · 

    Example image:

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    Ashley Blankenship commented  · 

    Here is what the error looks like:

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    Ashley Blankenship commented  · 

    Drop down menus keep disappearing, causing the program to become unresponsive, and my only option is to force quit the app.

    I will be working normally for hours, then I might right click or select "File" to Save As and the menu that appears will be "blacked-out." If I run the cursor over the menu, some items might appear, but they are un-clickable. The "save-as" box might flash onto the screen, but then disappear. This problem started occurring after I updated the app's latest version, and increased frequency to every day, maybe several times a day. Please help!

    An error occurred while saving the comment
    Ashley Blankenship commented  · 

    Drop down menus keep disappearing, causing the program to become unresponsive, and my only option is to force quit the app.

    I will be working normally for hours, then I might right click or select "File" to Save As and the menu that appears will be "blacked-out." If I run the cursor over the menu, some items might appear, but they are un-clickable. The "save-as" box might flash onto the screen, but then disappear. This problem started occurring after I updated the app's latest version, and increased frequency to every day, maybe several times a day. Please help!

  2. UI bug occurring daily

    4 votes

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    2 comments  ·  Illustrator (Desktop) Bugs » User Interface  ·  Admin →
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    Ashley Blankenship supported this idea  · 

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