Skip to content

Andy

← Adobe Illustrator

My feedback

1 result found

  1. Could not read file because the plug in did not understand this file

    15 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    19 comments  ·  Illustrator (Desktop) Bugs » Performance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Completed (Comments Open)  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

    Document recovery is now built inside Illustrator to recover incomplete/corrupt documents. Illustrator first tries to fix and open the native Illustrator document, if that fails then the PDF part of the document is recovered if it is available. Illustrator shows message to the user if any of the above attempts fails to recover the document.

    Andy supported this idea  · 
    An error occurred while saving the comment
    Andy commented  · 

    Getting this error for the first time and I suspect it's related to the new 2020 update. It's holding up work and I need this resolved asap. I've tried suggestions mentioned in this page with no luck.

Feedback and Knowledge Base

(thinking…)