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1. A blank white popup window opens over a file when opening.

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   9 comments  ·  Illustrator (Desktop) Bugs » Launch  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

   Spin dump created from Activity Monitor will help in our investigation. Please create a spin dump for Illustrator when this blank dialog is shown and send it to sharewithai@adobe.com with Illustrator version used.

   -Rama
   Illustrator Team

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   Susan Archie commented  ·  Nov 27, 2019  ·  Edit…  ·  Delete…

   you can see the left edge of the .eps doc I opened on the left side.

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   Susan Archie commented  ·  Nov 27, 2019  ·  Edit…  ·  Delete…

   Blank screen appears before opening a file. App is crashing now and then, not sure of the trigger yet.

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   Susan Archie supported this idea  ·  Nov 27, 2019