Susan Archie
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Spin dump created from Activity Monitor will help in our investigation. Please create a spin dump for Illustrator when this blank dialog is shown and send it to sharewithai@adobe.com with Illustrator version used.
-Rama
Illustrator TeamAn error occurred while saving the comment An error occurred while saving the comment Susan Archie commentedBlank screen appears before opening a file. App is crashing now and then, not sure of the trigger yet.
Susan Archie supported this idea ·
you can see the left edge of the .eps doc I opened on the left side.