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Cheyanne Treadway-Thomas

← Adobe Illustrator

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3 results found

  1. App unresponsive due to tour window

    7 votes

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    0 comments  ·  Illustrator (Desktop) Bugs » User Interface  ·  Admin →
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    Cheyanne Treadway-Thomas supported this idea  · 

  2. Feature Tours and Tips pop up windows keep showing up even after selecting "Skip Tours"

    150 votes

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    60 comments  ·  Illustrator (Desktop) Feature Requests » User Interface  ·  Admin →
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This one is clearly not resolved and we should all agree Illustrator doesn’t offer a bulletproof way to disable all the promotions and advertisements about new features. No matter how cool any new feature is, we should be able to never get popup messages, unless they directly relate to our own artwork.

    Please share, comment, and upvote this, to inform the team about how important it really is.

    Cheyanne Treadway-Thomas supported this idea  · 
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    Cheyanne Treadway-Thomas commented  · 

    I AGREE. Please, adobe, please please please remove the tour. It keeps coming back even when I select "do not show again."

    Stop treating your users like we are stupid. We are not stupid. If, for whatever reason, I didn't know how to use a tool, I am smart enough to teach myself. I don't need a tour. Just because I updated an app doesn't magically mean I forgot how to use it.

  3. PDF gets saved and viewed as 'This is an Adobe Illustrator file that was saved without PDF content'

    34 votes

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    51 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Admin →
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    Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    If you get a PDF exported that gets viewed as 'This is an Adobe Illustrator file that was saved without PDF content' stamped messages, please send these to sharewithai@adobe.com and tell exactly what method you used to create it (Save Aa, Export As, Asset Export), with what parameters specifically.

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    Cheyanne Treadway-Thomas commented  · 

    This bug is happening to me too. I've tried different combos of export settings and nothing works. Every single PDF I export, regardless of export settings, says no PDF content.
    Illustrator 2020 on Mac OS Mojave.