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1. A blank white popup window opens over a file when opening.

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   9 comments  ·  Illustrator (Desktop) Bugs » Launch  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

   Spin dump created from Activity Monitor will help in our investigation. Please create a spin dump for Illustrator when this blank dialog is shown and send it to sharewithai@adobe.com with Illustrator version used.

   -Rama
   Illustrator Team

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   Anonymous commented  ·  Dec 9, 2019  ·  Edit…  ·  Delete…

   btw the blank window opens over my artwork, after opening the artwork from the popup window with icons that opens on launch of AI. The problem doesn't occur when opening artwork from the File menu. After closing the blank window I can continue working, no problem. (As described earlier by another user.)

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   Anonymous commented  ·  Dec 9, 2019  ·  Edit…  ·  Delete…

   I'm seeing exactly the same thing. AI 24.0.1, MacOS 10.14.6, mid 2015 Macbook Pro 15, external 4k display.

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   Anonymous supported this idea  ·  Dec 9, 2019