My feedback

1 result found

1. A blank white popup window opens over a file when opening.

   •  

   •  

   8 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   9 comments  ·  Illustrator (Desktop) Bugs » Launch  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   Need More Info  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

   Spin dump created from Activity Monitor will help in our investigation. Please create a spin dump for Illustrator when this blank dialog is shown and send it to sharewithai@adobe.com with Illustrator version used.

   -Rama
   Illustrator Team

   An error occurred while saving the comment
   Anonymous commented  ·  Dec 9, 2019  ·  Edit…  ·  Delete…

   btw the blank window opens over my artwork, after opening the artwork from the popup window with icons that opens on launch of AI. The problem doesn't occur when opening artwork from the File menu. After closing the blank window I can continue working, no problem. (As described earlier by another user.)

   Save Submitting...
   An error occurred while saving the comment
   Anonymous commented  ·  Dec 9, 2019  ·  Edit…  ·  Delete…

   I'm seeing exactly the same thing. AI 24.0.1, MacOS 10.14.6, mid 2015 Macbook Pro 15, external 4k display.

   Save Submitting...
   Anonymous supported this idea  ·  Dec 9, 2019