Anonymous
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8 votesRequest to Contact Support · AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Hello there, has Adobe figured this out yet? I am a graphics teacher and I have 14 students and 6 of them have that disappearing brush stroke guide. How can this be? Is it a glitch? Is it an option? WHAT? We shouldn't have to debug our own Apps. If you can't figure it out—can you at least let us know so that we don't all lose our hair. Thanks