Anonymous
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4 results found
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7 votes
An error occurred while saving the comment -
9 votes
An error occurred while saving the comment Anonymous
commented
This was sent to me by Adobe and it worked.
Here is the solution Adobe sent me:
• Close Illustrator.
• Click on the Finder icon on the dock, choose Go on the top> Go To Folder.
• In the Go To Folder dialog box, type "~/Library". Click Go.
• Open the Preferences Folder > rename the Illustrator 24 Settings folder to Illustrator 24 Settings folder.old
Under Preferences, Open Adobe folder and rename Adobe Illustrator folder to Adobe Illustrator.old• Go back to library->open caches->rename com.adobe.illustrator to com.adobe.illustrator.old
• Go back to library->open application support-> open adobe->rename the Illustrator 24 folder to Illustrator 24 folder.old
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9 votes
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
An error occurred while saving the comment Anonymous
commented
Here is the solution Adobe sent me:
• Close Illustrator.
• Click on the Finder icon on the dock, choose Go on the top> Go To Folder.
• In the Go To Folder dialog box, type "~/Library". Click Go.
• Open the Preferences Folder > rename the Illustrator 24 Settings folder to Illustrator 24 Settings folder.old
Under Preferences, Open Adobe folder and rename Adobe Illustrator folder to Adobe Illustrator.old• Go back to library->open caches->rename com.adobe.illustrator to com.adobe.illustrator.old
• Go back to library->open application support-> open adobe->rename the Illustrator 24 folder to Illustrator 24 folder.old
An error occurred while saving the comment Anonymous
commented
"This is an Adobe® Illustrator® File that was saved without PDF Content." I get this message in the file when I open up the pdf I saved from Illustrator. How do I get my pdf that I save in Illustrator to save correctly? My programs updated on their own, so I have the latest update.
Anonymous
supported this idea
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An error occurred while saving the comment Anonymous
commented
I am also having this problem. If I open the ai file in Adobe Acrobat I can make the pdf work but that is a pain if you have multiple layers.
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6 votes
An error occurred while saving the comment Anonymous
commented
GERRR. This is happening to me too. I had to open the ai file in Acrobat and save it as a pdf. This is NOT convenient.
Here is the solution Adobe sent me:
• Close Illustrator.
• Click on the Finder icon on the dock, choose Go on the top> Go To Folder.
• In the Go To Folder dialog box, type "~/Library". Click Go.
• Open the Preferences Folder > rename the Illustrator 24 Settings folder to Illustrator 24 Settings folder.old
Under Preferences, Open Adobe folder and rename Adobe Illustrator folder to Adobe Illustrator.old
• Go back to library->open caches->rename com.adobe.illustrator to com.adobe.illustrator.old
• Go back to library->open application support-> open adobe->rename the Illustrator 24 folder to Illustrator 24 folder.old