8 votesRequest to Contact Support · AdminAnish Kumar (Sr. Lead Quality Engineer, Adobe Illustrator) responded
I am closing the ticket due to lack of response.
Please get in touch with us at firstname.lastname@example.org or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
An error occurred while saving the commentmichael commented
this just happened to me after an update I guess my day will be spent helping adobe with R&D apparently it is the end users' department. I have a thousand complaints with Adobe but not being able to open it is now the biggest.