Illustrator CC2019 isn't allowing me to create new documents. At all.
Illustrator CC2019 isn't allowing me to create new documents. At all.
Anonymous
shared this idea
I am closing the ticket due to lack of response.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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John
commented
.24.3.0.CrashModule file has the following contents:
{
"Fault": "AIUXPExtensionHostAPI.dll",
"Sessionid": ""
} -
Denise Flower
commented
Apple N has stopped working for me too since I have updated Illustrator. Why?
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michael
commented
this just happened to me after an update I guess my day will be spent helping adobe with R&D apparently it is the end users' department. I have a thousand complaints with Adobe but not being able to open it is now the biggest.
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Kier
commented
Is it possible to have this question answered please?
Im currently experiencing this now. And i need adobe for work. -
Amanda
commented
Same here, but I get 2 different error messages. "An unknown error has occurred" and "Can't create a new illustration. The command was cancelled." This just happened to me, It's been working up to this point.
Illustrator 2019 OS Mojave. Mac Pro.
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Guus commented
Same here. Blank window when I hit Apple N. Illustrator 2019 Mac Mojave iMac Pro.
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John G. Owens
commented
Won't load and get continuous loading circle icon.