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1. A blank white popup window opens over a file when opening.

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   9 comments  ·  Illustrator (Desktop) Bugs » Launch  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

   Spin dump created from Activity Monitor will help in our investigation. Please create a spin dump for Illustrator when this blank dialog is shown and send it to sharewithai@adobe.com with Illustrator version used.

   -Rama
   Illustrator Team

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   Anonymous commented  ·  Mar 31, 2020  ·  Edit…  ·  Delete…

   I'm on Illustrator 24.1 on MacBook Pro and the same problem has recently gotten worse - the gray popup window opens every time I switch back to Illustrator from another application, in addition to every time I open a file. MacOS Catalina 10.15.4.

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   Anonymous supported this idea  ·  Mar 31, 2020