1 result found
Spin dump created from Activity Monitor will help in our investigation. Please create a spin dump for Illustrator when this blank dialog is shown and send it to email@example.com with Illustrator version used.
An error occurred while saving the commentAnonymous supported this idea ·
I'm on Illustrator 24.1 on MacBook Pro and the same problem has recently gotten worse - the gray popup window opens every time I switch back to Illustrator from another application, in addition to every time I open a file. MacOS Catalina 10.15.4.