My feedback

1 result found

1. A blank white popup window opens over a file when opening.

   •  

   5 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   7 comments  ·  Illustrator (Desktop) Bugs » Launch  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Need More Info  ·  AdminRama (Mgr, Software Quality Engineering, Adobe Illustrator) responded

   Spin dump created from Activity Monitor will help in our investigation. Please create a spin dump for Illustrator when this blank dialog is shown and send it to sharewithai@adobe.com with Illustrator version used.

   -Rama
   Illustrator Team

   An error occurred while saving the comment
   Anonymous commented  ·  Mar 31, 2020  ·  Edit…  ·  Delete…

   I'm on Illustrator 24.1 on MacBook Pro and the same problem has recently gotten worse - the gray popup window opens every time I switch back to Illustrator from another application, in addition to every time I open a file. MacOS Catalina 10.15.4.

   Save Submitting...
   Anonymous supported this idea  ·  Mar 31, 2020