Anika
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Please follow the steps listed in this link to share the crash log to Illustrator team, this will help us investigate and fix this issue. https://helpx.adobe.com/in/illustrator/kb/crash-next-steps.html
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743 votesAnika supported this idea ·
When this happens to me I can see my mouse and it changes depending on what I'm hovering on, but the screen is solid black except for that