13 votes14 comments · Illustrator (Desktop) Bugs » Creative Cloud Libraries · Flag idea as inappropriate… · Admin →
Thanks for reaching out.
Kindly try out the following steps as the resolution for this issue -
1. Close Illustrator in-case it is already open
2. Go to the following folder C:\Users\username\AppData\Roaming\Adobe\Adobe Illustrator 24 Settings\locale\x64\New Document Profiles for mac ~User/Library/Appliction Support/Adobe/Adobe Illustrator 24/locale/New Document Profiles
3. Take backup of this somewhere
4. Delete the original folder
5. Re-launch Illustrator
An error occurred while saving the commentDavis House commented
Had this happen today with a new file in current CC Illus.