Performance of overprint preview mode and GPU preview mode
Hi Team,
Im form a print and packaging industry.
- we frequent work in overprint preview mode but when we switch to overprint preview mode we feel death slowness in the illustrator performance and also checking for the seperation preview is also very slow.
it take minimum of 3 to 8 second to zoom in the artwork
- some time in GPU preview mode we see a red strip above the rulers
Please have a look at the snap shot for our system specifications
and I use Illustrator V23.0.1
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Andrei Minca
commented
Federico Platón you are absolutely right.
My specs are:
Windows 10 Pro 64bit
AMD Ryzen Threadripper 1920 and AMD RX 580 8gb DDR5 video, Samsung 27" 4k monitor.
You must agree our computer are similar enough to rule out raw computer power.
Also my problem was with a A4 blank document so clearly is a compatibility problem with some specific hardware.
I know is not possible for Adobe to test their software on every piece of hardware on the market but their minimum system requirements are a bit generic.I'll try and do some more tweaking and testing and see if i get to the bottom of this.
(For now i manage to improve the time by 1-2 sec only by changing the monitor refresh rate so will see where this leads) -
Federico Platón
commented
I am on Windows 10 with a i7 8th generation.
My monitor is a Dell 27"at 5K.
And my graphic card is a Nvidia GTX-1060 with 6Mb Vram.
I have set a document 2 feet side, with a big text and three squares covering more than half of the artboard, items set to overprint and uplicated about 5 times each. Also have tried scaling all up, including the aartboard, 10x with the same result:
Under 2 seconds to preview. Zooming up/down entering Outline view and going back to Preview overprint takes less than 2 seconds.
I think the graphic card is the main or only player here.
If you use Overprint mode on a 4k or 5k display you need a lot of processing on the graphic chip.
Nvidia seems to have shown a better behaviour with Adobe apps. -
Andrei Minca
commented
Same problem here. Illustrator 24.2 (64 bit).
Even with a blank document zoom in/out with overprint preview off is instant.
When i activate overprint preview it takes 3-4 seconds to zoom in out.
Problem appear only working on display resolution above 4k on a last generation pc on a 6 year old mac with 2k monitor everything is perfect.
It appear the illustrator has some serious compatibility issues with some CPU/GPU.
Adobe should provide a strict list of hardware that is compatible with their software because is ridiculous to invest maybe thousand of dollars in one only to find out is not usable and a 6-10 years old computer works better -
Milan
commented
There is some problem with Overprint preview turned on, everything becomes verry laggy. I'm on iMac 2019 27" with 40gb of RAM, SSD drive, no plugins. No matter which document is opened, the problem is same - very slow illustrator movement.
Only sollution is to run Illustrator in Low Resolution mode, then the problem does not exist.
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Anonymous
commented
Can we get a fix on this - literally no designer worth their salt uses 1920x1080 anymore.
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Tomek
commented
Hey guys, I have the same issue with very laggy over print view and very big latency with transforming rectangle, circle or other vector shape. The line of the vector is far behind the cursor... you feel some kind of delay... and not smooth moving over the canvas by hand tool. here I record the video with this problem: https://youtu.be/mtCttOjDMeM
Specs:
iMac 5k 2019 i9
Vega Pro 48 8GB
16GB RAM
1TB SSD
OS: Catalina & Mojave -
isaac
commented
Hi Guys,
I got help with this issue from an online session from the peeps over at Adobe. i'm using Illustrator 20.0.1, with a 2019 16' MacBook Pro, Mac OS Catalina 10.15.2.
I spend most of my time in overprint too, and apparently Adobe is backlogged with other bugs and working their way to this issue. In the mean time, they suggest either not working in overprint, or if you have to, press CMD+Y to go to line mode when in overprint to avoid the lag.
The issue is due to legacy software changing up to a 64bit systems. So yeah, guess we're stuck until Adobe solves this.
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AppleJunkie
commented
I bought 46 (Yes, Forty-Six) i9 Apple laptops with paired 32" Asus ProArt 4K monitors. I've included the hardware specs below but we are having the same/similar Illustrator (CC2019) issues. General functionality is impacted by slowness/delays on moving objects, manipulating paths, moving the canvas around, etc.
I have also found that it appears to stem around high resolution display settings. Using the 4K monitor but dumbing down the display resolution lower than 1080 gives a lot more fluidity and the issue is almost not apparent however, going above 1080 resolution triggers the issue. The delay also gets gradually worse the higher the resolution you set. Forget using your new 4K monitor at that resolution!
Also, the delay gets worse as your file grows too! The increasing number of points/effects/art boards/layers/etc all start to contribute lengthier delays. This is not experience of one artist, it's all of them! Fresh installs of Mac OS and Adobe Software, wouldn't be an "upgrade" issue here. To help determine these issues, we have: disabled “Print Preview”, tried GPU/CPU processing, disabling OS dictation, reset preferences, swapped out for 24” 1080 dell generic monitors, etc.
I’ve tried to troubleshoot to the fullest extent. I honestly believe there is an issue with Illustrator at higher resolutions. Adobe, I hope you are listening because this issue has cause me (as IT) a huge headache, has everyone questioning the awesome gear I bought for them AND causing much frustration amongst all my artists. Many artists now have their unused/unplugged color calibrated, high-quality 32” 4K monitors collecting dust behind a crappy 24” generic monitor because of this issue.
Hardware/Software:
Model Name: MacBook Pro
Model Identifier: MacBookPro15,1
Processor Name: Intel Core i9
Processor Speed: 2.3 GHz
Total Number of Cores: 8
Memory: 32 GB
MacOS: 10.14.6
Illustrator Version: 23.1.1
Monitor: Asus ProArt 32 PA328Q -
Anonymous
commented
Hello,
I have the same problem here (Illustrator V 21.1.0) 64bit - Windows 10 pro
System:
AMD Ryzen Threadripper 1920x
32 gb DDR4
RX 580 8gb DDR5 video
M2 Samsung SSD 970 EVO HDDIt all started when I upgraded my old ultra wide 2560x1080 monitor to a full 4k display.
On the native 4k resolution all zoom in/out operations with overprint preview on take 3-6 seconds and freezes the system.
If I change my monitor resolution to lower values(1920x1080 for example) everything is back to normal and working fast.
It seams all the problems are related to high resolution (4k and above) and is relative old problem.
If anyone found a fix for it can you please post it here because i could not find it.PS.
Activating or not GPU performance at least in my system case does not have any impact over this bug
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Eric
commented
Hi,
I just got a brand new iMac (iMac (Retina 5K, 27-inch, 2017) ) with illustrator CC all up to date and every time I put the overprint preview on, illustrator get very slow.
I recently try to get help from Adobe support team, but they could'nt fixe the issue! Anybody can look into this?
Also, the file size doesn't matter, whatever I try in a simple or more complex file the overprint preview always slow down illustrator greatly.
Thanks,
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Sanan Mirzoyev commented
Dear User Voice Team,
While working in overprint view , Illustrator slows down and starts freezing
Im working on:
HP Z440
Intel Xeon E5 1620 v4 @ 3.50 GHz
64 GB DDR4
NVIDIA Quadro P4000 - 8192 MB
Windows 10 Pro - 64 bitWe have 2 other computers with specifications below, which work perfectly fine :
1) Asus ROG G75 VW
Windows 10 Pro - 64 bit
Intel® Core™ i7 3610QM
16 GB - DDR3 1600 MHz SDRAM
NVIDIA® GeForce® GTX 670M with 3GB GDDR5
Illustrator CC 20182) iMac (27-inch, late 2013)
macOS High Sierra - Version 10.13.6
3.5 GHz Intel Core i7
32 GB 1600 MHz DDR3
NVIDIA GeForce GTX 780M 4096 MBCould you please look for the issue that we are facing and respond as soon as possible.
Link in adobe Illustrator forum.
https://forums.adobe.com/message/10517609#10517609If you need the video i can share it with you.
I need help on this issue.
Regards,
Sanan