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Not able to create new file by pressing ctrl-n Enter

My daily function to create new file by pressing ctrl-n Enter is not working anymore

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Atle Nærland shared this idea  ·   ·  Report…  ·  Admin →
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  • Atle Nærland commented  ·   ·  Report

    27.6.1 64 bit
    New file window pops up but dont respond to when i press enter anymore. Idont use legacy. Everything else is normal. Its just the window does not react to when i press enter.

  • AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  ·   ·  Report

    Atle, but what happens when you do that?
    Ctrl+N should pop a File New dialog — does it appear? Do you use the modern one or the legacy one? Does it help to toggle it (in Preferences > General: Use Legacy "File New" Interface)?
    Are you able to see the home screen when no file is opened?
    Which version are you using?
    Please tell more.

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