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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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2 results found

  1. Background Save works but it thinks it's not working!

    Illustrator 2020 v24.0, MacOS Mojave 10.14.6

    1. As I'm working on a .AI file, I periodically save, expecting the saving to complete in the background.

    2. The save completes - I can tell that by looking at the file using QuickLook in the Finder, but...

    Expected Result: I expect the asterisk to go away, and I expect to have no dialog when I click close.

    Actual Result: The "I'm not a saved document" asterisk is still in the title bar, and if I click the close button, I get a "your document won't be saved" dialog.

    I'm uploading a screenshot.

    27 votes

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    16 comments  ·  File Save, Import and Export  ·  Admin →

  2. Illustrator extremely slow when saving

    Illustrator extremely slow when saving - 2.3 GHz Intel Core i5 / Illustrator CC 2019 / expected 2 second save and more like 4 minutes

    It seems to have started after updating the mac.

    10 votes

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    Completed (Comments Closed)  ·  5 comments  ·  File Save, Import and Export  ·  Admin →
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