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Mark Barron

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  1. 147 votes

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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

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    Mark Barron commented  · 

    Fast Forward 3 Years, Multiple Version Updates. ADOBE IS STILL BREAKING THIS FUNCTION WITH EVERY MAJOR UPDATE. How can Adobe NOT CHECK THIS FEATURE with every release ! This is beyond incompetent on the part of Adobe Quality Control !!

  2. 280 votes

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    Hi Everyone,

    We have fixed this bug in our latest release – v 24.2.1 which is available worldwide now. Thanks for your patience on this.

    Please note that after upgrading you might still see that Align To sets itself to Align to Key Object. If you see this, please manually set the Align To to the required setting, and this reported bug will not happen again. You’ll need to this one time only.

    The reason Align To might get set to Key Object after update is because Ai remembers your last Align To on subsequent launches as well. So, if your last Align To was Key Object before quitting/upgrading, after first multi-selection, it will set itself to Key Object. After you manually change it one-time, it will work fine.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

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    Mark Barron commented  · 

    I've downgraded. This is an repeat Issue, that other versions of Illustrator have had, over and over again.

    Adobe said their Dedicated Engineers are working on a solution in the near future.
    A truly DEDICATED engineering team should have tested the product.

    near future… hours, days, weeks, months, years? nobody knows.

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