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Chris Wells

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  1. 84 votes

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    Background:

    • CC libraries does not have support for Global Process Colors
    • Some users have spoken about InDesign – InDesign does not support Global Process colors
    • Illustrator does support process colors , global process colors and spot colors. The issue is specefic to global process colors – since it is not supported in CC Libraries. We have added the request to support in CC libraries backlog,

    Workaround:

    • Create Process colors in Illustrator and add it to CC libraries – deselect the global checkbox
    Chris Wells supported this idea  · 
  2. 107 votes

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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

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    Chris Wells commented  · 

    +1 from me for this problem.

    But it's a new problem I've never seen before.

    I've only just started seeing it after upgrading to a new Mac. My OS is completely up-to-date (Catalina 10.15.6 and I'm running the latest Illustrator CC 24.2.1.

    The only thing that has changed from my old system where I wasn't seeing this is that I'm using Google's GSuite Google File stream app.

    I used to use their Backup and Sync app but decided to switch during my upgrade because I was so tired of Backup & Sync crashing all the time.

    Judging by the fact that most people on this thread seem to be experiencing problems with OneDrive, I suspect there's something about the way the OS handles the sync with the file servers that's causing this problem.

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