Tiago
My feedback
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78 votes93 comments · Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU) · Flag idea as inappropriate… · Admin →Completed (Comments Open) ·
AdminNeeraj Nandkeolyar
(Sr. Product Manager, Adobe Illustrator)
responded
Zoom works in two ways in Ai – one is based on the pixel density of the display, and other is on actual (physical) size of the element. The setting to control this is in:
Preferences > Display Print Size at 100% Zoom
Above setting ensures what you see at 100% zoom would be the physical size of the art. You can actually put a ruler against the screen and a 1inch rectangle will measure 1in on screen at 100%.
But this may not work right for screen design workflows. Make sure you uncheck this, if actual size zoom is not needed.
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24 votes22 comments · Illustrator (Desktop) Bugs » Documents and Artboards · Flag idea as inappropriate… · Admin →
I am happy to share that we have fixed this bug in our latest release – 24.3.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
An error occurred while saving the comment Tiago
commented
Suffering this same bug on version 25.2.1 on mac.
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2 votes1 comment · Illustrator (Desktop) Bugs » File Save, Import and Export · Flag idea as inappropriate… · Admin →Tiago
shared this idea
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20 votes33 comments · Illustrator (Desktop) Bugs » Documents and Artboards · Flag idea as inappropriate… · Admin →
I am closing the ticket due to lack of response.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.An error occurred while saving the comment Tiago
commented
August 2020, Illustrator 24.2.1 and is still happening.
I'm having the same problem, it's not the difference between using 100% as 1:1 size for pixel view (that option in general preferences), it's the 100% print size view that's the problem, it is not reliable, consistent or correct at all.
In my windows 10 PC with an LG 24" display I have to manually set it to 95% for it to respect a real print size, in my work iMac (late 2015, 5K 21.5 display) I have to set it to 103% to achive the same result (real 1:1 size on print documents). The only computer that this worked for me was a mid 2014 mac mini with a Samsung 23" display.
It would be wonderful, considering that probably the problem it's some kind of miscommunication between display and computer or illustrator, and probably a limitation of the display manufacturers firmware on each individual display, even a connector problema (HDMI tells the computer info about the display, VGA does not, for example), that this value would be user modifiable, to have a truly 100% print size=display size accurate picture.
This problem is also present in photoshop.