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Andy

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  1. 730 votes

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    Hello friends,


    So far, we have received very little response on the survey form that we floated to understand your pain points better.

    A lot of our product decisions are driven by your inputs, so make sure you are taking this opportunity to voice your issues!

    Link to the survey form : https://survey.adobe.com/jfe/form/SV_cGbDwd2k1gfpIOO

    Requesting all of you to please fill the survey form. It will take less than 2 mins!


    Thanks in advance.

    Saurav

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    Andy commented  · 

    Well its been almost 8 years since I first posted this problem about an outdated and slow piece of software. It actually doesn't please me to say that in the time Adobe took to make a comment I convinced 5 Chinese factories to standardise on another company's software instead meaning that all other clients of those factories also moved away from Adobe to the alternative. The knock on effect, and loss of market share though not insignificant has not been noted by Adobe as presumably the illustrator client base is much less important than other revenue sources. Sadly, if, in 8 years Adobe have not acted on this, then they will not do so, even after another 8 years. In the meantime those of us who have to produce these type of graphics are best to move elsewhere, gravitating to companies who understand, and are hungry for our business and who are able to produce and maintain product which addresses our (appantly) niche and difficult to understand concerns..

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    Andy commented  · 

    Nikolas, I understand your comment and I'm right with you. This is obviously a hot topic reaching right to the foundations of our daily work and it is indeed a black/white request. However they must have 'reasons'.

    If Adobe choose not to implement, then that's their decision, we can always vote with our cash, perhaps that is what it will take? But perhaps product inertia brings sufficient income?

    This is an interactive forum which Adobe created for discussion and is read by many of their most loyal, invested and experienced users, it's reasonable to assume that the Adobe product team also read it.
    They have a perfect opportunity to understand why we need this (if indeed they actually have any difficulty in doing so) or to state why it is not to be. I don't see any competitive reason why they would not engage publically, the competition are already ahead on this. All Adobe have which keeps me a customer is the .AI file format (and using Affinity, I'm working on changing that).

    In short, I'm astonished that they appear do not wish to comment/discuss on this request and the question remains "Why do they leave this idea in plain sight for 4 years without comment? "

    Andy supported this idea  · 
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    Andy commented  · 

    Still the 5th -(Actually the 3rd, if completed ideas are ignored) most popular suggestion and one which will assist making some more popular ideas faster and more workable.

    This idea has been under review since 2017. Could Adobe not comment on this? I'm sure we could enter into a meaningful dialogue if they wish to engage.

    Meanwhile beta versions seem to be published regularly with other new features, all of which add in some way to the workload of a single core.
    Since my earlier posts I have purchased and been using Affinity on the jobs Illustrator cannot handle. I'm someway along with various users and suppliers persuading them to use Affinity where editing of complex files is required.
    If we have difficulties with Illustrator running slowly, then so do our customers and colleagues. At some point the industry will have to change.

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    Andy commented  · 

    SO the comment re: affinity, I'm giving it a try. Something is different, could it be multi-threading with upto 96% cpu usage? Anyway, it's much, much more usable on complex files. The toast will have to wait.
    Early days as its a learning curve and I have to look at compatability to ensure that illustrator users can import files without loss, but looking promising.

    And all for a little over 1 months adobe subscription.

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    Andy commented  · 

    The good side is:
    It's possible to make coffee and toast during an edit, whilst illustrator lumbers on maxing out at 12.46% of my CPU

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    Andy commented  · 

    Yep. Definitely needed for windows and Mac.
    Illustrators biggest failing is performance

  2. 53 votes

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    Andy commented  · 

    Hi,
    I discovered another request which seems to be gathering pace here:
    https://illustrator.uservoice.com/forums/333657-illustrator-desktop-feature-requests/suggestions/20423296-make-illustrator-multi-threaded-on-cpu

    If you've not voted for this yet then please do!

    Andy supported this idea  · 

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