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Tim

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  1. 30 votes

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    Please get in touch with us at any of the other support channels – helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Tim supported this idea  · 
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    Tim commented  · 

    Having the same issue. Creative Cloud open, signed in, up to date, opened Illustrator from there. Illustrator Library says not signed in.

    I've tried quitting/force quitting from Activity Monitor as suggested in another post, still nothing.

    Any ideas?!

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