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Karin

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  1. Eyedropper tool not showing correct colors sampled outside of Illustrator

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    5 comments  ·  Illustrator (Desktop) Bugs » Colors, Swatches, Patterns  ·  Admin →
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    Need More Info  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

    We have seen this issue specific to macOS 10.15. Enabling “Screen Recording” access right to Illustrator resolved this issue.

    You can change this setting by going to Apple > System Preferences > Security & Privacy > Screen Recording and add Illustrator Application.

    Please try this and reply in comment if the above suggestion worked for you.

    -Rama
    Illustrator Team

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    Karin commented  · 

    This worked, thank you!! This has been driving me nuts.

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