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1. Won't stop erasing even when a different tool is selected

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   6 comments  ·  Illustrator (Desktop) Bugs » Tools  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

   Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

   Thanks & Regards,
   Raghuveer Singh

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   Zara Garza commented  ·  Oct 27, 2020  ·  Edit…  ·  Delete…

   Version 25.0

   I've continuously had to restart the application on my desktop because the program will not recognize when I am trying to change tools. Currently I was working on a project where I needed to use the eraser tool. After finishing what I needed, I hit the "V" key on my keyboard to bring back the main selection tool, but the tool remained an eraser. I tried clicking on all of the other tools in the side panel, but it remained an eraser. I am now doing my third restart with this program today...is there any fix out there for this?

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   Zara Garza supported this idea  ·  Oct 27, 2020