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Rainer Rressel

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  1. 10 votes

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    Rainer Rressel commented  · 

    GPU support is still broken: switch on rulers, change canvas or double click a grouped and the GPU support is gone. (Mac OS 11.13.1, latest Ai beta with Apple Silcon support)

  2. 1 vote

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    Rainer Rressel shared this idea  · 
  3. 5 votes

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    Rainer Rressel commented  · 

    The hole GPU support with Illustrator 2021 is broken on the Mac with Big Sur. (Mac OS 10.3 + Ai 25.2.3) GPU support works with a blank document. As described by Oliver the GPU support crashes reproducibly. The triggers are: switch on rulers > no GPU, open document with guides > no GPU, double click on grouped elements > no GPU. I repeatedly wrote to Adobe but several upates went by without help. Every (!) colleague I have spoken to has struggled with the same mistake. Both of my Macs (Intel & M1) have the issue. The software quality Adobe delivers here is an outrage for paying customers.

  4. 70 votes

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    I am happy to share that we have fixed this bug in our latest release – 26.2.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

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    Rainer Rressel commented  · 

    Very similar problem here with both my Macbook Pro M1 and my iMac 2019 (i9, Vega48) with latest OS X Updates: Both machines lose GPU support when accessing a grouped elements, when turning on rulers or using guides. A document from scratch works just fine as long I don't do one of mentioned things above.

    On the iMac I switched back to Ai 24 wich works fine. Ai 25 is a broken version.

    Kind regards
    Rainer

  5. 3 votes

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  6. 2 votes

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