Rainer Rressel
My feedback
-
10 votesDone (In Beta) · 36 comments · Illustrator (Desktop) Feature Requests » Other... · Flag idea as inappropriate… · Admin →
An error occurred while saving the comment -
1 vote1 comment · Illustrator (Desktop) Bugs » GPU Rendering Issues · Flag idea as inappropriate… · Admin →Rainer Rressel
shared this idea
·
-
4 votes4 comments · Illustrator (Desktop) Bugs » GPU Rendering Issues · Flag idea as inappropriate… · Admin →
An error occurred while saving the comment Rainer Rressel
commented
The hole GPU support with Illustrator 2021 is broken on the Mac with Big Sur. (Mac OS 10.3 + Ai 25.2.3) GPU support works with a blank document. As described by Oliver the GPU support crashes reproducibly. The triggers are: switch on rulers > no GPU, open document with guides > no GPU, double click on grouped elements > no GPU. I repeatedly wrote to Adobe but several upates went by without help. Every (!) colleague I have spoken to has struggled with the same mistake. Both of my Macs (Intel & M1) have the issue. The software quality Adobe delivers here is an outrage for paying customers.
-
58 votes97 comments · Illustrator (Desktop) Bugs » GPU Rendering Issues · Flag idea as inappropriate… · Admin →
Hi,
After having investigated the issue with some users , we have been able to find a reproducible scenario for this issue which is due to using a specific color profile which is Generic-CMYK.
Our team is working on fixing this issue on priority.Until the issue is fixed please follow the below steps as a workaround :
1. Go to Edit → Color Settings
2. Under Settings set the default color profile → North America General Purpose 2
3.Press OKThen try creating new document.
Incase with the above workaround still the issue is observed at your end, please let us know in the comments .
With Best Regards,
Aishwarya G GadodiaAn error occurred while saving the comment Rainer Rressel
commented
Very similar problem here with both my Macbook Pro M1 and my iMac 2019 (i9, Vega48) with latest OS X Updates: Both machines lose GPU support when accessing a grouped elements, when turning on rulers or using guides. A document from scratch works just fine as long I don't do one of mentioned things above.
On the iMac I switched back to Ai 24 wich works fine. Ai 25 is a broken version.
Kind regards
Rainer -
3 votes1 comment · Illustrator (Desktop) Bugs » GPU Rendering Issues · Flag idea as inappropriate… · Admin →Rainer Rressel
shared this idea
·
-
1 vote0 comments · Illustrator (Desktop) Bugs » GPU Rendering Issues · Flag idea as inappropriate… · Admin →Rainer Rressel
shared this idea
·
GPU support is still broken: switch on rulers, change canvas or double click a grouped and the GPU support is gone. (Mac OS 11.13.1, latest Ai beta with Apple Silcon support)