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Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
An error occurred while saving the commentTshombe Lorelle Townsend commented
This is ridiculous to be getting these same problems from a lot of different customers. I contacted support several times today and I am still having the issue. This is not a reputable program at all and it very unreliable. I hate it!!!!!!!!!