I'm still having this issue. I have seen some poeple having the "unknown error !now" when file sizes are too large. I'm just trying to export a 300pdi image 3000x1500mm as a preview.

Was working previously but now it no longer working... Don't understand why this is such a common issue and consistently since 2017...

I have same problem, and I have the latest update.. year 2023.

When I try to export to png it comes up with an unknown error "(!now)"

Can you please help on this?

Thank you!

Hey I had this same problem where I couldn't export to png, after scouring the web I got the recommendation to click ctrl + A and zoom out to see if I had any random objects or lines in the corner of my workspace. Indeed I had a random image I was trying to paste in the farthest left corner, after deleting I was able to export. Hope this helps.

Just updated my graphic card driver and problem solved, 

you should try it too, can't export PNG will annoy us forever.

Using Illustrator on Win 10, nvidia card.

I'm having this same issue too but I've manage to solved mine. Not sure whether this can help anyone else because I'm just working on a simple artwork.

Try checking whether there's any other lines/ artwork outside of the board using "ctrl + A" to select all. If the selection box is larger than the size of your artwork, try zooming out to delete or move the unnessary lines/ artwork.

I like how this is still an ongoing issues and Adobe is a f**king joke with responding to inquiries and actually fixing the issue. I have been using Adobe suite for the last 14 years and I am still surprised with just how poor their customer support is.

You are dealing with a ton of digital artist who rely on your program running correctly ESPECIALY when outputting artwork. My artwork needs to be output at a high dpi which is similar to most of your users. So the fact that we are still getting these errors in 2021 is a joke. Come on Adobe! Get your sh*t together and fix this issue.

Excuse my frustration but this is ridiculous.

I'm facing the same problem. My Illustrator is exporting PNG and JPEG as tmp files !!

Just had this problem today. Version 25.2.3, Windows 10 Pro OS build 18363.1379. Got the [!now] message.

I have the same problem, just updated 20.25.2.1 yesterday.
Need this function back ASAP please.

I have the same problem

Adobe lists the issue were having here, upgrading to the latest software resolved it.

https://helpx.adobe.com/uk/indesign/kb/fixed-issues.html

This is ridiculous to be getting these same problems from a lot of different customers. I contacted support several times today and I am still having the issue. This is not a reputable program at all and it very unreliable. I hate it!!!!!!!!!

I have the same problem

Hello, I’m having the same issue exporting a file as a png file. It’s a 72ppi file. I’m using an iPad Pro. What is going on?

I have this problem im saving/exporting a file size of 920x540 in a 72 dpi and error occur. what now adobe?

Facing the same problem. Please help. I am using illustrator 2020. Can not save jpg or png format while choosing artboard from export option.

Hello - I am getting this same issue trying to export a 300dpi file as a .png and get this error. The file is 2.3 mb. I'm on Catalina and Illustrator 2021. Please respond!

Hello,

I'm getting blank results each time I tried to 'export' or 'save for web' in .png format. Even in preview (save for web) it results in blank transparent image.

I'm still using CS6 64 bit
Please help.

Thanks a lot!

Hello,
I am getting the same error, and weirdly i am abl to save upto 300DPI but only if i dont save it along the Artboard option while exporting.
Anyway please someone respond this isues.