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16 votes
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – IllustratorAn error occurred while saving the comment
Adobe lists the issue were having here, upgrading to the latest software resolved it.
https://helpx.adobe.com/uk/indesign/kb/fixed-issues.html