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Simon

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  1. 58 votes

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    Hi,

    After having investigated the issue with some users , we have been able to find a reproducible scenario for this issue which is due to using a specific color profile which is Generic-CMYK.

    Our team is working on fixing this issue on priority.Until the issue is fixed please follow the below steps as a workaround :

    1. Go to Edit → Color Settings
    2. Under Settings set the default color profile → North America General Purpose 2
    3.Press OK

    Then try creating new document.

    Incase with the above workaround still the issue is observed at your end, please let us know in the comments .

    With Best Regards,
    Aishwarya G Gadodia

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    Simon commented  · 

    As noted by others the bug is back and still in 25.3.1.

    Tested it with a brand new file. Worked fine with a blank artboard but as soon as anything as added the bug appeared.

    Creating a new file in the same Illustrator session with the bugged file open in another tab works fine with the blank artboard until you add anything too it again.

    Win 10
    Intel i7-6700
    NVIDIA GTX 1070

    Simon supported this idea  · 
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    Simon commented  · 

    In the latest version (25.3 - Windows 10) after engaging Outline View (Ctrl-Y) the view now changes from GPU preview to CPU preview mode and will not revert to GPU preview mode until the file is closed and reopened.

  2. 1 vote

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  3. 75 votes

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    Hi,

    If you will export artboards in any fractional scale or by specifying height and width you will get correct output.

    The best way to not get an extra pixel is keep your artboard coordinates in integers. You can achieve that by changing the reference point of artboard to top left and typing in the nearest integer or do Make Pixel Perfect(Object > Make Pixel Perfect). If size of your artboard is increased please manage that accordingly and export.

    Thanks & Regards
    Nitish Agarwal
    Illustrator Team

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    Simon commented  · 

    When exporting artboards via 'Export for Screens' 1 pixel is added randomly horizontally and/or vertically to the export.

    Bug appears in both Windows and macOS.

    Last version to not contain the bug was 2015.3

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