Ash Collins

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1. Can't export a PNG file ([now!] error)

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   8 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

   Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

   -Rama
   Illustrator Team

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   Ash Collins commented  ·  Mar 23, 2021  ·  Edit…  ·  Delete…

   OS: macOS Big Sur version 11.2.3 (20D91)
   Illustrator version 25.2.1

   When using "export as" from the file menu, after making all selections and confirming, I get the error message "The operation cannot complete because of an unknown error [!now]"
   I have to click OK to get rid of this message, however the image appears to export normally (PNG)

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   Ash Collins supported this idea  ·  Mar 23, 2021