Can't export a PNG file ([now!] error)
Hello,
I am trying to export my illustration in PNG at 300 dpi, but every time it is showing me the attached error. It's not with this file only. Even if I am trying to export a simple rectangle, I am getting the same error. I am using windows 8.1 pro and illustrator version is 2018.
Kindly help.
![](https://secure.gravatar.com/avatar/7c326ed964822c933167218fa756941f?size=40&default=https%3A%2F%2Fassets.uvcdn.com%2Fpkg%2Fadmin%2Ficons%2Fuser_70-6bcf9e08938533adb9bac95c3e487cb2a6d4a32f890ca6fdc82e3072e0ea0368.png)
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
-Rama
Illustrator Team
-
Anonymous commented
Hello,
Please I'm using Windows 8.1 64bit, and illustrator 2017 version. I have been exporting PNG file with my illustrator but it stopped exporting PNG file recently. I really don't know the problem or how to resolve the issue.
Please, I need urgent assistance.
Thanks -
HT commented
I am having the same issue!