Juan Gómez
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2 results found
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4 votes
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
An error occurred while saving the comment An error occurred while saving the comment Juan Gómez commentedHaving the same problem and I'm really mad at it; I didn't noticed at first since most work I did was in PS but recently found out about this and thought it was a problem with color profiles but it clearly isn't since you can see the variation on the color picker and the artboard, document is in RGB, also the line with a gradient showing on the screenshot too, shows "glitchy" issues that shouldn't be there and they're solved in CPU Use mode.
My device is:
iMac (Retina 5K, 27-inch, 2019)
6 Core 3.1 GHz Intel Core i5
16 GB 2667 MHz DDR4
Radeon Pro 575X 4 GBAnyone else experiencing this issue could you please email me at jmgomezwilson@gmail.com in case there's no answer in here since it is an old thread?. Thanks.
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15 votes
An error occurred while saving the comment Juan Gómez commentedCheck your export options or your document color mode, mine when exporting looks fine, but displays pale.
An error occurred while saving the comment Juan Gómez commentedHaving the same problem :( I didn't noticed at first since I most work I did was in PS but recently found out about this and thought it was a problem with color profiles but it clearly isn't since you can see the variation on the color picker and the artboard, document is in RGB, also the line with a gradient showing on the screenshot too, shows "glitchy" issues that shouldn't be there and they're solved in CPU Use mode.
My device is:
iMac (Retina 5K, 27-inch, 2019)
6 Core 3.1 GHz Intel Core i5
16 GB 2667 MHz DDR4
Radeon Pro 575X 4 GBAnyone else experiencing this issue could you please email me at jmgomezwilson@gmail.com in case there's no answer in here since it is an old thread?. Thanks.
Juan Gómez supported this idea ·
A guy called Nash emailed me about the same issue with a tip that might help you out if you have the same problem:
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I may have figured it out. My color settings were set to something funky. Once I changed the color settings to North American General Purpose 2
Edit > Color Settings > Settings
Was: Emulate Adobe Illustrator 6.0
Changed to: North America General Purpose 2
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I did it and mine was also to "Emulate..." so I changed to custom/standard color profiles "sRGB... & US Web Coated..."
Before this email I changed my iMac screen settings to the standard color profile "sRGB IEC61966-2.1" and that solved a little the issue but the problem was still visible; I also turned the brightness down since I have it mostly at 100% all the time, and noticed today that the difference was gone or imperceptible. Don't know which one helped, I turned the brightness back to 100% to see if this was the issue.