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1. Can not export to png or jpg

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   29 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  Ashutosh Chaturvedi responded

   Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

   Warm Regards,
   Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

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   Joanne Soo commented  ·  Sep 27, 2021  ·  Edit…  ·  Delete…

   I'm having this same issue too but I've manage to solved mine. Not sure whether this can help anyone else because I'm just working on a simple artwork.

   Try checking whether there's any other lines/ artwork outside of the board using "ctrl + A" to select all. If the selection box is larger than the size of your artwork, try zooming out to delete or move the unnessary lines/ artwork.

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