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Heidi Morris

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  1. Can't do changes to the containing folder - gude

    53 votes

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    26 comments  ·  Illustrator (Desktop) Bugs » Other...  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 27.3.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ankit Goyal

    Illustrator Team

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    Heidi Morris commented  · 

    For the same problem in Photoshop, downgrading to version 24.0.1 fixed the issue for me. Also, the problem reportedly happens when double-clicking to open a file in Windows File Explorer, and not when opening a file from inside Photoshop or Bridge. See https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-photoshop-gude-log-created-when-working-with-files/idi-p/12878831.

    Heidi Morris supported this idea  · 

  2. Gradient angle got reset to zero, when using Color Picker

    17 votes

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    2 comments  ·  Illustrator (Desktop) Bugs » Colors, Swatches, Patterns  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 24.0.2 on Win and 24.0.3 on MAC.

    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Thanks & Regards
    Ankit Goyal

    Heidi Morris supported this idea  · 
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    Heidi Morris commented  · 

    This bug appears to have resurfaced.

    I’m using the latest release of Illustrator on a Windows 10 Pro machine. Yesterday, the gradient angle reset to 0 whenever I changed a color stop. Also, adjusting the color stop in a gradient did not edit the swatch — I had to create a new swatch whenever I made an adjustment.

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