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Tim Ruddick

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  1. Colour values change on their own! Very frustrating

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    35 comments  ·  Illustrator (Desktop) Bugs » Colors, Swatches, Patterns  ·  Admin →
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    Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This problem requires an investigation, but not enough data is gathered yet to even start it.


    Please provide these settings to help the team to deal with the problem:

    1. The version of illustrator. OS and GPU model

    2. Your color settings (a screenshot of the Color Settings dialog will do)

    3. A test file with swatches which gets changed

    4. A copy of this file when changes happen (if there is a difference in actual numbers swatches store)

    Also, please check if the behaviour differs when you disable GPU mode and note that.


    Send these to sharewithai@adobe.com (please also provide the link to this report for tracking purposes — https://illustrator.uservoice.com/forums/601447/suggestions/40866958) or share directly in the comments if you are allowed to share these files publicly.


    It looks like this case is configuration specific, so if you are potentially willing to participate in the investigation of this issue by a…

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    Tim Ruddick commented  · 

    Sadly, David's suggestion (ensure File > Document Color Mode = RGB) doesn't fix the problem for me.

    I have a yellow colored object in my file. I'm aiming for RGB=(238, 200, 22), but even with File > Document Color Mode = RGB, when I Export as JPEG using Color Mode RGB and Embed ICC Profile: sRGB IEC61966-2.1, the pixels in my .jpg file are (232, 194, 22) instead.

    I concede that I don't know all the color management options available to me in Illustrator, and that maybe I'm missing something. Is there some combination of Document options or color Swatch Options (Spot Color vs Process Color, Global YES/NO, Color Mode, Preview YES/NO) or anything else that will get me (238, 200, 22) in my JPEG file?

    Tim Ruddick supported this idea  · 

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