Colour values change on their own! Very frustrating
Colours keep slightly changing over time, even as I am designing live inside a file!
I will enter an exact CMYK or RGB value to match our brands colours, then these values will change slightly all on their own.
I've been monitoring this for about 2 months now hoping this issue would be resolved in an update... but it hasnt been!
This is a massive issue! Colours have to be stable!
We need to be able to trust the program with things that are vital for a brand, like their COLOURS!
The attached image shows -
Top: is the original version of the design with correct colour values
Bottom: shows the change in colour and colour values a few mins later (still live in file, no save/close)
Is your file something you'd feel comfortable attaching to a comment here? That'd be the best way to share it, unless its contents are of a sensitive or proprietary nature.
Husain Nasir commented
How do I contact you personally lance? I'll share my *.ai file to you in order to let you know the exact issue.
I have never seen this behavior, but it sounds like some sort of bug in illustrator's color engine or color management.
Illustrator 25.4.1 (an other versions back to Illustrator CC 2015-ish)
Has anyone with this issue ever re-set their preferences? It's a major hassle if you have customized illustrator's preferences to the n'th degree, but sometimes the prefs file gets corrupted and needs to be re-set. I like to backup the folder that the prefs file is in at least once every 6mo.
My prefs file is located here:
C:\Users\yourWindowsUsernameHere\AppData\Roaming\Adobe\Adobe Illustrator 25 Settings\en_US\x64\
look for the "Adobe Illustrator Prefs" file and rename it to "Adobe Illustrator Prefs.old" (just so you don't trash a potentially good prefs file) Illustrator will build/create a fresh prefs file when you run the software next.
I'd be very interested in examining an example *.ai file wherein the issue is observed to have happened, to see if the behavior continues on my system. Somebody with the issue care to share a file?
Adrianna Siple commented
Happens to me too very frustrating :(
I am also having the exact same issue.
Everything starts life as normal, but the longer I work on a file, the more dull the colours appear to get. It's annoying as I'm having to make a habit of correcting all colours before I export a file, which is adding a fair amount of time to my work flow.
From looking at these comments, it looks like this has been happening to a fair few people...
Same thing is continuing to happen to me.
In my latest experience, it decided to only change + muddy up the shape "fills" only and not the strokes, though they were the same exact hex color the last time I looked at the file.
Please help adobe! this is an awful and costly issue.
Nataliya Lashko commented
I have the same issue! Adobe, do something!
Does anyone have a solution to this yet? It is driving me crazy.
Very frustrating issue indeed!
I prepare cmyk and spot swatch files for print and never use RBG.
Suddenly today my files have partially and randomly changed to rgb from the cmyk I had set.
I've resorted to using Illustrator 2020 for now.
I posted this workaround in another thread...
Make your colour swatch a global (tick the box) - This is keeping my colours stable
It would be much better if Adobe just FIXED THIS ****! Stop being a **** Adobe
I too am being driven nuts by this. What is the point of painstakingly building palettes only to have to check them again every time I open a file. When I import colors from a saved palette into another document it often (but not always!) asks whether I want to merge or add because colors of the same name have become different.
It renders this otherwise fabulous program inappropriate as a professional tool. I have neither the time nor the inclination to recreate colors all day long.
PLEASE FIX THIS BUG.
does anyone colour change when moving an object. Like I sample a colour from something and its a muted version of the colour. Then when I move the object it becomes the correct colour I sampled. when I release it reverts back to the muted colour
Franky J commented
Same issue. what kind of a joke is this.
Like if i have to fight with the program for the colour i like.
Well, within a minute it changed it again by itself.
Same issue as the others.
Colors slightly change at very low increments when i leave a file open.
Till suddenly i notice or a client notices when i export files. Im not copying and pasting from CMYK to RGB.
My color setting are square. Ive actually had someone from Adobe reinstall my color drive.
Been happening for the past year+. Unfortunately i dont really have the time to keep sleuthing so i just keep popping up to see if anyone has found a solution.
Down to try something else if there are ideas.
Same issue. Trying Affinity now. I am so so so DONE with this :-/
Im so over this issue... continues to happen and even gets worse.
20years on Ai this has never been an issue, but now it is.
Please dont tel me its my colour profile or I might explode.
FUKN FIX THIS ADOBE!!!!!
No, colour change only happens in Ai
Im seeing very noticeable changes happening more quickly now too... It seems to affect light and dark colours more dramatically.
Yes its not acceptable to have a major problem like this exist in Ai, especially as you pay top dollar for it.
Ive contacted Adobe directly and posted comments here and other places.. yet Adobe ignore this issue.
I'm now just adapting and getting used to having to adjust ALL COLOURS in Ai documents before exporting finished art - So frerakin annoying!!!!!
J Hamilton commented
Do you see this slight color change anywhere else? Example; I'm working on adjusting colors on a CMYK document to get them as close as possible to a separate RGB document. We use a third party color picker to get the color value off the original RGB, and then when we put that into Illustrator CMYK, AI then displays a noticeably different color (not the typical RGB -> CMYK shift) and different number color values. We've spent hours going over the color profiles within AI and matching them between all the programs and other management settings that might be contributing. We only see this inconsistency with AI, very frustrating to type in a CMYK value, and then have it change it the values. We now have to sit and play the toggle game on the palette sliders to correct it. I'm willing to be told I'm totally missing something, but colors changing unexpectedly is a major problem for software like this...
Looks very frustrating :( Does it happen in one particular file only or across several docs?
Have you tried to move one colored to a different file and see how it behaves there?
Does it occur in new docs too?
Can you share the file for everybody and the team to test?