elif m hawkins
My feedback
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8 votes
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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I ran into the same issue. I realized that I was working with a compound path and had to release the compound path in order for free form gradient option to become available.
I suggest you look at the shape working with and make sure it’s not a compound path.