rohit chaudhary
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2 votes
An error occurred while saving the comment An error occurred while saving the comment Hello hello,
No update on this yet? I still can't import any png to Illustrator by the way! This is a huge mess!An error occurred while saving the comment Have emailed the ai and png files.
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1 vote
As it turned out, the font was installed as a static weights collection on one system, and as a variable one on the other. Illustrator didn’t provide enough clarification on this.
However, please vote and comment if you have the same problem.
An error occurred while saving the comment Sorry, I think I've figured out what's the issue here and it's my mistake. One system had the variable font family installed while the other one had static weights. This I realised only when I checked the font files in the finder on both systems. Illustrator would show me weights irrespective of which type I had installed – variable or static – and so it didn't strike me. My bad!
An error occurred while saving the comment Emailed the files
The only way for me to fix this issue was to upgrade the OS to Catalina and then update Illustrator. The last version of Illustrator supported on Mojave will have this issue and I don't think Adobe would be interested in fixing this for such an old OS.