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1. Colour values change on their own! Very frustrating

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   35 comments  ·  Illustrator (Desktop) Bugs » Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   This problem requires an investigation, but not enough data is gathered yet to even start it.

   
   

   Please provide these settings to help the team to deal with the problem:

   1. The version of illustrator. OS and GPU model

   2. Your color settings (a screenshot of the Color Settings dialog will do)

   3. A test file with swatches which gets changed

   4. A copy of this file when changes happen (if there is a difference in actual numbers swatches store)

   Also, please check if the behaviour differs when you disable GPU mode and note that.

   
   

   Send these to sharewithai@adobe.com (please also provide the link to this report for tracking purposes — https://illustrator.uservoice.com/forums/601447/suggestions/40866958) or share directly in the comments if you are allowed to share these files publicly.

   
   

   It looks like this case is configuration specific, so if you are potentially willing to participate in the investigation of this issue by a call with a team member, please note this too.

   This problem requires an investigation, but not enough data is gathered yet to even start it.

   
   

   Please provide these settings to help the team to deal with the problem:

   1. The version of illustrator. OS and GPU model

   2. Your color settings (a screenshot of the Color Settings dialog will do)

   3. A test file with swatches which gets changed

   4. A copy of this file when changes happen (if there is a difference in actual numbers swatches store)

   Also, please check if the behaviour differs when you disable GPU mode and note that.

   
   

   Send these to sharewithai@adobe.com (please also provide the link to this report for tracking purposes — https://illustrator.uservoice.com/forums/601447/suggestions/40866958) or share directly in the comments if you are allowed to share these files publicly.

   
   

   It looks like this case is configuration specific, so if you are potentially willing to participate in the investigation of this issue by a… more

   Rachel Mary supported this idea  ·  Oct 5, 2022
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   Rachel Mary commented  ·  Oct 5, 2022  ·  Edit…  ·  Delete…

   This happens to me as well. I have tried everything to make it stop, double checking all of my color profiles and settings, and nothing helps. As you said it even changes WHILE I am in the middle of working on a design. Occasionally when open illustrator, my global swatch library colors are messed up as well. The RGB values read the same but the colors displayed are TOTALLY off from what they should be.

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