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Jihane Bishop

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    We need your help in re-creating this issue at our end. If this issue is reproducible at will, please reach out to with your convenient time for remote screen sharing. If this happens intermittently, please do screen recording and send us the same. Any other details that help in re-creating this issue will be helpful (files, workspace, plug-ins, preferences, etc.)

    Illustrator Team

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    Jihane Bishop commented  · 

    This has been a reoccuring issue for me for months. The cursor is stuck on selection when I try any other tools. I'm mainly using paintbrush when this happens. This happens only sporadically but it's always a bummer.

    Something that works sometimes is ensuring all opened projects saved. But this isn't always successful.

    Details of your operating system: Windows 11 Home 22H2
    The version of Adobe Illustrator (desktop): Illustrator v 27.3.1

    I could upload a video but literally just imagine I've clicked on paintbrush but my cursor looks like a hand. lol

    Thank you so much for helping because................. this keeps happening. I've updated it to the latest version and everything. It's hindering my progress. I mean I'd be so upset if I was pressed for time and I couldn't even use my program. I've tried resetting my laptop, too and it didn't work. It just decides not to work sometimes!

    Jihane Bishop supported this idea  · 

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