Jihane Bishop
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38 votes
We need your help in re-creating this issue at our end. If this issue is reproducible at will, please reach out to sharewithai@adobe.com with your convenient time for remote screen sharing. If this happens intermittently, please do screen recording and send us the same. Any other details that help in re-creating this issue will be helpful (files, workspace, plug-ins, preferences, etc.)
-Rama
Illustrator TeamAn error occurred while saving the comment
This has been a reoccuring issue for me for months. The cursor is stuck on selection when I try any other tools. I'm mainly using paintbrush when this happens. This happens only sporadically but it's always a bummer.
Something that works sometimes is ensuring all opened projects saved. But this isn't always successful.
Details of your operating system: Windows 11 Home 22H2
The version of Adobe Illustrator (desktop): Illustrator v 27.3.1
I could upload a video but literally just imagine I've clicked on paintbrush but my cursor looks like a hand. lol
Thank you so much for helping because................. this keeps happening. I've updated it to the latest version and everything. It's hindering my progress. I mean I'd be so upset if I was pressed for time and I couldn't even use my program. I've tried resetting my laptop, too and it didn't work. It just decides not to work sometimes!