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Robin Mosterd

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  1. Artboards with the same number / missing number

    185 votes

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    The team again asks for help with this issue, since there are not specific steps they can try to reproduce it — the nature of the bug is random.


    If you are a Windows user, the next time you spot a missing or a duplicated number in Artboards panel, please follow these instructions below.


    1. Open Task Manager

    2. In Details tab, locate 'Illustrator.exe'

    3. Right click it and choose 'Create dump file'

    4. Wait until the dumping process is complete and click 'Open file location' button

    5. Find 'Illustrator.dmp' (sorting files by date helps) and compress it with any archiving utility

    6. Upload the archive to a file hosting service of your choice and sent the link for download to sharewithai@adobe.com. Please use the subject 'Artboards numbering bug dump'


    This will help provide necessary clues to locate the source of the problem. If you are a Mac user —…

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    Robin Mosterd commented  · 

    Just had the bug happen to me again on Windows. I've provided a memory dump as requested by Egor.

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    Robin Mosterd commented  · 

    When creating artboards, after reaching artboard num. 49 the next artboard and the one after that will both be number 51, skipping 50. When exporting all artboards as images, only one of the arboards labelled '51' will get exported.

    This happens on both the latest Windows and MacOS versions of Illustrator.

    Robin Mosterd supported this idea  · 
  2. 16 votes

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    Robin Mosterd supported this idea  · 
  3. 11 votes

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    Robin Mosterd supported this idea  · 
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    Robin Mosterd commented  · 

    When opening a document that has lots of linked images in a different color space, having to press OK on every single prompt takes quite a long time.

    My suggestion is to add an "Apply to all" checkbox to this window so I can instantly open the document. Attached is the windows I'm referencing.

  4. 6 votes

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    Robin Mosterd shared this idea  · 

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