Joe Castillon
My feedback
5 results found
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14 votes
An error occurred while saving the comment An error occurred while saving the comment Hello Egor, I have the iPad Pro 12.9 inch and yes have used the pencil and magic keyboard and have disabled the show effects in settings but still hasn’t worked out yet.
An error occurred while saving the comment Hello, I brought this up with the Adobe Team as I’m having this exact issue. The only workaround is being able to use the keyboard hot keys to access the tools. CMD + S to save your work. However there is no hotkey to export which is crashes when you over over the icons.
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12 votes
The issue has been fixed in a public release 3.0.6.
Please update it directly from App Store.
If the issue still persists — please comment back.
An error occurred while saving the comment Hello everyone! The update is out! The pencil+ hover works without crashing as well as using the magic keyboard mouse! Thank you for this! We hope you continue to refresh this app including adding effects! Thank you Adobe!
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113 votes
The issue has been fixed in a public release 3.0.6.
Please update it directly from App Store.
If the issue still persists — please comment back.
An error occurred while saving the comment Hello everyone! The update is out! The pencil+ hover works without crashing as well as using the magic keyboard mouse! Thank you for this! We hope you continue to refresh this app including adding effects! Thank you Adobe!
An error occurred while saving the comment Another thing is that while turning off hover does make the app usable. Using the official magic keyboard trackpad will cause it to crash which never happened before. Keep working on those updates guys, I believe in ya’ll!
An error occurred while saving the comment Hello Egor,
I turned off this setting and it still crashes. I have the 12.9 inch 6th gen Ipad Pro. Please fix this ASAP!
An error occurred while saving the comment With the recent update as of late October 2023 to iPad iOS 17.1, it seems touching other than the main canvas will have the app crash. Selecting a brush, or pencil tool? Crash! Selecting ‘import an image’ or transform tool? Crash!
I know things happen but hopefully this can be fixed as I’m doing professional work on this and not being able to edit or export my work has me worried if I can depend on this app!
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2 votes
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10 votes
Hello everyone! The update is out! The pencil+ hover works without crashing as well as using the magic keyboard mouse! Thank you for this! We hope you continue to refresh this app including adding effects! Thank you Adobe!