App crashes when using Magic Keyboard. Unable to type.
When using my Magic Keyboard the app crashes instantly, It then also sometimes doesn’t bring up the keyboard on the screen so im unable to type at all.
The issue has been fixed in a public release 3.0.6.
Please update it directly from App Store.
If the issue still persists — please comment back.
Joe Castillon commented
Hello everyone! The update is out! The pencil+ hover works without crashing as well as using the magic keyboard mouse! Thank you for this! We hope you continue to refresh this app including adding effects! Thank you Adobe!
Daska Muñoz commented
I have the same issue, when using the trackpad the app crashes instantly and it’s impossible to use.
ipad pro 3°gen 11in model A2377 ios ver. 17.1.2 with magic keyboard
Hailey Pandolfi commented
App crashing when using Magic Keyboard ONLY.
Even just moving the cursor causes it to crash.
The only fix is to remove the Magic Keyboard & use finger touch — which is not ideal!
PLEASE FIX THIS. WE ARE ALL HAVING THIS ISSUE SINCE IOS 17.
Travis Baugh commented
Same thing is happening to me. Can’t input text with writing with the Apple pencil, virtual keyboard doesn’t pop up, app crashes with the Magic Keyboard. Using 12.9in 6th gen, iPad OS 17.1.1.
Jason Wang commented
I am using magic keyboard and do not have another keyboard available to me. It appears to crash every time I use the magic keyboard trackpad to hover over the select tool.
Jason, do you use Magic Keyboard specifically?
Can you reproduce this issue, using another keyboard?
Jason Wang commented
illustrator keeps crashing when I type text and then try to tab out of the text
Jesse Deslippe commented
Hi Egor, yes I have noticed this is happening with the magic keyboard only. Is there a way of fixing this?
Jesse, maybe you have the Magic Keyboard though?
Abdullah Alhomoud commented
I use the Apple Magic Keyboard with my iPad, and Illustrator keeps crashing whenever I use the trackpad.
Mason Cashmore commented
iPad model is IPad Pro 4th generation and the OS is 17.1
What is your iPad model?
What is the version of your OS installed?