When using Apple Pencil it crashes on iPad OS 17
When using Apple Pen to use pen tool and start making something the app instantly crashes. Any tool will not work. The app is smooth and easy in the menu and it functions normally it just will not tolerate creating anything
Abelardo Fuego
shared this idea
The issue has been fixed in a public release 3.0.6.
Please update it directly from App Store.
If the issue still persists — please comment back.
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ikhlas a
commented
even without the pencil it crashes constantly
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ikhlas a
commented
still isnt working even after the update
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Steven Scott commented
Hasn't been working for a long time. Adobe needs to get their act together, I've done all updates and still not working. Incidentally Procreate a £20 app, I've had no problem with.
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Derek Hanneman
commented
Thank you for fixing the issue!
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Cecily Walker commented
Yes, it’s fixed! Thank you, Adobe!
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Joe Castillon commented
Hello everyone! The update is out! The pencil+ hover works without crashing as well as using the magic keyboard mouse! Thank you for this! We hope you continue to refresh this app including adding effects! Thank you Adobe!
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Jason Sanderson
commented
In order to test the iPad version in the TestFlight app, we need a redeem code. Please provide a redeem code for accessing the pre-release using the TestFlight app. (see screenshots attached.)
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Was anyone successful in getting the TestFlight version installed on your iPad? The link Egor provided only shows Windows/Mac versions of illustrator, and no instructions on how to register for the iPad beta test.
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I don’t see a prerelease for Illustrator iPad on that page. Can you tell us when the full release will be available?
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afranur şenyuva commented
Illustrator keeps on crashing after I use for 2 minutes or when I use it with pencil it does not allow me to work on a file imported or created
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Steve Adam commented
Illustrator keeps crashing after I use the app for 10 minutes or more. It does not allow me to work on a file imported or created. Is there a solution for this
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terese simons commented
App keeps crashing after new apple update. Please fix!
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Nischal Basnet commented
Same here
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Nick Marantz commented
SAME!!!!!!!!!!!!!!
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SAME!!!!!
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Same!
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Johnny Op commented
Thank you, that recommendation fixed it. Critical fix needed
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Avigayil Bezalel commented
Every time I open illustrator, which is up to date, it either crashes right away or as soon as I choose a tool to use. I’m signed in, the creative cloud is up to date and it still keeps crashing. I tried deleting and redownloading. I tried turning off my iPad and turning back on.
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Alex M commented
Not sure if it’s just because of the latest update but I can’t use the app at all it won’t even load text without crashing
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Doug Fuchs commented
Egor, it seems to only crash when I use the Apple pencil. I have a iPad Pro 12.9 6th Gen, 17.1.1
