Gokhank
My feedback
4 results found
-
43 votes
We confirm that these issues have been found fixed in Windows Insider update 26085.1. Please upgrade your Windows to this version or above.
An error occurred while saving the comment An error occurred while saving the comment Gokhank
commented
The view/cpu or view on gpu options did not change the result.
The mouse appears on the toolbox. disappears on the canvas.
I haven't been able to solve the problem yet. In order to do my current work, I turned on the mouse pointer from Windows settings. It seems very strange but I have to keep working until the problem is solved.An error occurred while saving the comment Gokhank
commented
While using Illustrator for the last month, the mouse was sometimes moving on its own, but today it started to disappear when I dragged it to the work area. I tried these.
1- I completely uninstalled creative cloud and reinstalled it.
2- I installed it from older versions of Illustrator.
3- I talked to Adobe support via chat. It connected to my computer.
4- I cleaned everything with AdobeCreativeCloudCleanerTool.but this problem is not solved. I don't have any problems in Photoshop, but I have this problem in Illustrator.
Gokhank
supported this idea
·
-
5 votes
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Gokhank
supported this idea
·
-
2 votesGokhank
supported this idea
·
-
2 votesGokhank
supported this idea
·
I reinstalled windows 11 from scratch. There is no problem right now. I'm worried about having the same problem again when I reinstall the updates.