Dale Lawrence
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16 votes
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – IllustratorAn error occurred while saving the comment Dale Lawrence supported this idea ·
I'm still having this issue. I have seen some poeple having the "unknown error !now" when file sizes are too large. I'm just trying to export a 300pdi image 3000x1500mm as a preview.
Was working previously but now it no longer working... Don't understand why this is such a common issue and consistently since 2017...