Amelia SH

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  1. File only partially read: Urgent Help Needed

    1 vote
    2 comments  ·  Illustrator (Desktop) Beta Bugs » File Save, Import and Export  ·  Admin →
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    Amelia SH commented  · 

    Hi @Egor

    Thank you for responding. I've sent the file on Saturday.

    Amelia SH shared this idea  · 

  2. Export As with Use Artboards now fully include all the object on the artboard and doesn’t crop them as expected

    2 votes
    3 comments  ·  Illustrator (Desktop) Beta Bugs » File Save, Import and Export  ·  Admin →
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    Amelia SH commented  · 

    Thanks, Egor. I realize I didn’t provide enough details earlier, but here’s what I can share:

    I’m currently using Illustrator Beta. When I export an artboard to PNG using the "Export As" option to a Google Drive-managed folder. However, I’ve noticed that the same issue occurs even when I save the file to a local drive (Desktop).

    I’m working in RGB mode because I need transparent PNGs. Initially, I thought the problem was limited to Artboard 4, but it turns out I’m unable to export PNG artboards correctly in random attempt. As a workaround, I’ve been creating a clipping mask the size of the artboards and exporting them as web files.

    Here's the files containing all exported PNG artboards to a local drive as they are and the working .ai file, alongside with the setting I used when exporting. You can see the correct output (Artboard 1 and 2) and the error output (Artboard 3 and 4) when they all the same 1920x1080 in the working file.

    Hope this helps
    Thank you

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    Amelia SH commented  · 

    Export As - Transparent - use artboard. All artboards came out ok but only artboard 4 failed to read the artboard. This happened in multiple projects.

    Amelia SH supported this idea  · 

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