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Ankur Gautam

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  1. App Lag when using Recolor

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    Need More Info  ·  2 comments  ·  Illustrator (Desktop) Bugs » Colors, Swatches, Patterns  ·  Admin →
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    Ankur Gautam commented  · 

    Hello,

    Can you please try with the latest Adobe Illustrator i.e., 29.8.1 ?
    Additionally please let us know if the issue is file specific or not. May be create a new file and see if app is still going unresponsive after opening recolor dialog ?

  2. Issue saving document on hard drive after creating a pattern swatch, file won't save or AI crashes. Cloud document saves fine!

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    7 comments  ·  Illustrator (Desktop) Bugs » Colors, Swatches, Patterns  ·  Admin →
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    Ankur Gautam commented  · 

    Thanks Christina for sharing the file with us!

    It is great to know that things are working for you now when you copied the entire content to a new file. Let us know if you encounter the same problem again.

    On you locally shared original file, I tried to create the pattern out of the logo and it worked fine for me so it seems like a file corruption happening at your end only. However, we have got the stack trace from your machine as shared by you and we will work on this issue to fix in upcoming release.

  3. 29.5.2 MacOS 15.5 M3 Performance degrades over time, after extended use.

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    9 comments  ·  Illustrator (Desktop) Bugs » Performance  ·  Admin →
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    Ankur Gautam commented  · 

    Hello Keith,

    You can share the file and screen recording with this mail ID : sharewithai@adobe.com

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